Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

E

Artic Air always travels to my town to help us with our a/c issues. I cannot get my hometown HVAC businesses to respond as quickly. I had 3 different a/c outages and completely replaced two 5-ton systems inside and out. The 3rd system, they found a part to keep this system going another year while we pay off the other two complete systems. Their maintenance is amazing. They check for things nobody else did. I have totally switched all my HVAC needs over to Artic Air in Midland. Highly recommend them.

Debra Ezell
C

We recently had Artic Air insall a new central A/C and heating unit. Jeremiah is very knowledgeable and knew exactly what we needed. Not too much or too little but just perfect and a Great price!!. The techs were right on time and did an amazing job. They were very professional and polite and I cant say enough good things about them. We also wanted to put some addtional insulation in our attic. Jeremiah gave us a couple of options and we chose to go with the spray foam and are we ever glad we did. The insulation techs showed up the next day after the A/C install. They also did an outstanding job!! Very professional and polite as well. Everyone at Artic Air is top notch!!! Isreal even came by today just do a followup and make sure eveything was working great. I would highly recommend them!! 5 stars for sure!!

Brendon C.
Midland, TX
5

We are very satisfied with there professional service and communication. They gave us the best quote and the installing crew did a quick job. American Standard Co. was having discounts that made our price really reasonable. Give them a call and see what can do for you.

Galen Bock
5

I had a duct cleaning and was extremely satisfied with my service. They were very professional and knowledgeable. They even inspected my AC unit and gave me suggestions on how to improve my air quality.

Lorie Prieto
5

Had and emergency situation and (as it usually is when you lose your AC in Midland summer) and they came out early the next day to discuss options. We had a unique situation and they worked with our insurance company and knew what they expected. We were even able to rent some cooling units until ours was fixed. We had also been wanting to upgrade the insulation in the attic and were very impressed by the crews professionalism, work, and fast pace. Highly recommend for all HVAC needs.

M C
5

Artic Air is a life saver! They came to our house the day after requesting them to repair the A/C (which did not cool) and saved us from this heat! I tried my home warranty people and others that could not get to us for days and/or weeks. I found the woman in the office at Artic Air answering the phone to be quick and knowledgeable in answering all my questions in a very professional and pleasant manner. Ryan Franco was our A/C Technician and he was extremely skilled talented patient and kind. He took the time to explain the issues and kept us informed during the repair process. Ryan assisted us in a friendly and respectful manner so we understood what he was doing to repair our A/C and also kept us apprised of the cost. Ryan was upfront honest and a concerned gentleman in all respects. We feel we had the best customer service ever because of Ryan. We would highly recommend Artic Air in Odessa TX for any A/C issues. It isn’t often a customer is treated with such respect and concern by a highly skilled knowledgeable technician. Thank you!

Linda Martinez
Midland, TX
5

Called numerous people, these guys squeezed us in in a decent tike si our indoor animals would have ac. Very professional said 20 mins was here in 15 got the ac fixed in under an hour. Will use again

Ashely Mcginnis
5
G

Asked for an estimate for a new air conditioner. They came out the next day after the request and provided a good estimate. It was a little out of my budget (not their fault) so I couldn’t actually have it installed but they seem like a good squared away company to do business with.

Ronald Gumm

Fast and quick respond, good service.

Luis Lerma
5

Thanks Tip for getting our job done. I could tell the difference in the outflow and no odor from the vents.

Therese Archer
5