Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Fast and quick respond, good service.

Luis Lerma
5

We recently had Artic Air insall a new central A/C and heating unit. Jeremiah is very knowledgeable and knew exactly what we needed. Not too much or too little but just perfect and a Great price!!. The techs were right on time and did an amazing job. They were very professional and polite and I cant say enough good things about them. We also wanted to put some addtional insulation in our attic. Jeremiah gave us a couple of options and we chose to go with the spray foam and are we ever glad we did. The insulation techs showed up the next day after the A/C install. They also did an outstanding job!! Very professional and polite as well. Everyone at Artic Air is top notch!!! Isreal even came by today just do a followup and make sure eveything was working great. I would highly recommend them!! 5 stars for sure!!

Brendon C.
Midland, TX
5

Israel and his crew are awesome! Israel gave me a quote in record breaking time. I love that! And once we talked about my unit old and the soon to be new, I accepted his bid. Boom! I am so appreciative of how this business is run and the customer service. From the professional lady that answered my phone call to Israel and his crew. Many thanks!

Tracy Cash
5

Couldn’t have asked for better people there are still great people out here that will go above and beyond when you need them the most. Javier did a fantastic job. Me and my family will always depend on Artic Air for our heating and ac Jeremiah I say thank you and your team you are the best may God continue to Bless you always

Donnie Y.
Midland, TX
5

Had a new system installed a year ago, got a great price and the system has been working perfectly until recently. Late last week my system stopped working, a rare occasion the compressor went out. Connor was my service tech and came over and diagnosed it quickly. Was able to get the part ordered in a couple days and installed it within a couple hours. Connor was very nice and professional and cared about giving the best customer service. Through brief conversation he said he loves what he does which increased my confidence I was in good hands. Thankfully my situation was handled under warranty. From my experience I’d recommend choosing Artic Air

Jon Sendejo

Ralph did an amazing job fixing a slab leak at my house. We had water coming up out of our floor and he was able to demo with minimal damage. In fact, I only need to replace one tile. Thanks!

George Tagli
5

Their customer service was top notch. I was needing my whole Central Unit replaced, I got ahold of them at 7pm and they came out that night after hours to give me an estimate which every other company I contacted wanted to do it on their schedule. They were then at my home installing the new unit bright and early the next morning. The new unit was installed and up and running by the time I returned from work. The service guy was very helpful answering all my questions. They even cut in new ducts for me right where I wanted them for no extra charge. I was beyond satisfied and would recommend Artic Air to anyone who needs HVAC work done.

Alex R.
Odessa, TX
5

Knowledgeable,& great service! Would definitely recommend to family and friends.

Ashley Tovar
5

With so many companies to choose from, Artic Air is definitely the way to go! I felt like I was in great hands from the get-go. It’s understandable every AC company is busy during the summer but they scheduled me in an acceptable timly manner. Quick and arriving ON time is huge for me. Time is money and it wasn’t wasted. Professional and respectful. The tech was very informative about the problem and solution to the issues. No worries about add-on’s or a surprise charge for something I wasn’t expecting. Pricing was comparable, fair, and it was thoroughly explained. Its hard to find the whole package with any company these days but Artic Air takes the cake, and has a whole jar of cherries on top! Highly recommend, and would use them again!

Sarah Smiley
5

These guys are amazing! Super fast response time, pleasant, extremely knowledgeable technicians and the quality of their work is phenomenal. I am beyond happy with our decision to go with Artic Air! I highly recommend them!

Kelly Boyd
5