Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

B

Arctic Air was a completely pleasant experience from the phone call to the service call !!!! Super friendly employees who were helpful and attentive. Service repairman, Frank, was very friendly and knowledgeable. He patiently explained what was happening with our system and gave us instructions on continued care and maintenance that we could do ourselves. He stayed for a few minutes after fixing our unit to ensure it would be ok. Overall they were outstanding in our books!!!

Creshia Bailey
5

Called numerous people, these guys squeezed us in in a decent tike si our indoor animals would have ac. Very professional said 20 mins was here in 15 got the ac fixed in under an hour. Will use again

Ashely Mcginnis
5
G

Asked for an estimate for a new air conditioner. They came out the next day after the request and provided a good estimate. It was a little out of my budget (not their fault) so I couldn’t actually have it installed but they seem like a good squared away company to do business with.

Ronald Gumm
Y

Couldn’t have asked for better people there are still great people out here that will go above and beyond when you need them the most. Javier did a fantastic job. Me and my family will always depend on Artic Air for our heating and ac Jeremiah I say thank you and your team you are the best may God continue to Bless you always

Donnie Y.
Midland, TX
5

I called cause I needed a service for today, and they were very kind from the girl who attend the phone till the guy who came. I got the service today, very fast and good quality.

Noel
5
C

This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.

Bernie C.
Midland, TX
5
O

Israel and crew were great. They showed up on time and did an amazing job repairing and sealing our ducting. They were also able to correct our ducting setup which now allows for more even air flow thru ought our whole home. We would definitely use them in the future for all our HVAC needs. They were also very professional and willing to take time to explain the repairs in detail.

Robin O
5

Had and emergency situation and (as it usually is when you lose your AC in Midland summer) and they came out early the next day to discuss options. We had a unique situation and they worked with our insurance company and knew what they expected. We were even able to rent some cooling units until ours was fixed. We had also been wanting to upgrade the insulation in the attic and were very impressed by the crews professionalism, work, and fast pace. Highly recommend for all HVAC needs.

M C
5
B

Replaced entire Ductwork in my attic as well as a brand new central heat and air unit all in one day ! Lots of people there and got the work done all in one day so our household wouldnâ t be without Air. A salesman came and found out what I needed and got the job done very quick. I would recommend this company

Thomas B.
Odessa, TX
5
G

I needed two old heat pump systems replaced. I got bids from 4 companies. Arctic Air had the best deal. Both systems were replaced in one day. No problems, great service!

Dan Gibson
5