Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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With so many companies to choose from, Artic Air is definitely the way to go! I felt like I was in great hands from the get-go. It’s understandable every AC company is busy during the summer but they scheduled me in an acceptable timly manner. Quick and arriving ON time is huge for me. Time is money and it wasn’t wasted. Professional and respectful. The tech was very informative about the problem and solution to the issues. No worries about add-on’s or a surprise charge for something I wasn’t expecting. Pricing was comparable, fair, and it was thoroughly explained. Its hard to find the whole package with any company these days but Artic Air takes the cake, and has a whole jar of cherries on top! Highly recommend, and would use them again!

Sarah Smiley
5

They were on time, courteous and professional. They cleaned up the work site of everything that was part of the job. The quality of our new air handler/A/C unit is top notch. The price was reasonable and affordable. I definitely recommend them for your HVAC services.

Maggie Harrington
5

Israel and his crew are awesome! Israel gave me a quote in record breaking time. I love that! And once we talked about my unit old and the soon to be new, I accepted his bid. Boom! I am so appreciative of how this business is run and the customer service. From the professional lady that answered my phone call to Israel and his crew. Many thanks!

Tracy Cash
5

We recently had Artic Air insall a new central A/C and heating unit. Jeremiah is very knowledgeable and knew exactly what we needed. Not too much or too little but just perfect and a Great price!!. The techs were right on time and did an amazing job. They were very professional and polite and I cant say enough good things about them. We also wanted to put some addtional insulation in our attic. Jeremiah gave us a couple of options and we chose to go with the spray foam and are we ever glad we did. The insulation techs showed up the next day after the A/C install. They also did an outstanding job!! Very professional and polite as well. Everyone at Artic Air is top notch!!! Isreal even came by today just do a followup and make sure eveything was working great. I would highly recommend them!! 5 stars for sure!!

Brendon C.
Midland, TX
5

This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.

Bernie C.
Midland, TX
5

Asked for an estimate for a new air conditioner. They came out the next day after the request and provided a good estimate. It was a little out of my budget (not their fault) so I couldn’t actually have it installed but they seem like a good squared away company to do business with.

Ronald Gumm

Artic Air always travels to my town to help us with our a/c issues. I cannot get my hometown HVAC businesses to respond as quickly. I had 3 different a/c outages and completely replaced two 5-ton systems inside and out. The 3rd system, they found a part to keep this system going another year while we pay off the other two complete systems. Their maintenance is amazing. They check for things nobody else did. I have totally switched all my HVAC needs over to Artic Air in Midland. Highly recommend them.

Debra Ezell

very friendly family oriented, family owned business with great courteous service that will provide for your family the best quality work available.

Patsy Ramirez
5

Replaced entire Ductwork in my attic as well as a brand new central heat and air unit all in one day ! Lots of people there and got the work done all in one day so our household wouldnâ t be without Air. A salesman came and found out what I needed and got the job done very quick. I would recommend this company

Thomas B.
Odessa, TX
5

Had a new system installed a year ago, got a great price and the system has been working perfectly until recently. Late last week my system stopped working, a rare occasion the compressor went out. Connor was my service tech and came over and diagnosed it quickly. Was able to get the part ordered in a couple days and installed it within a couple hours. Connor was very nice and professional and cared about giving the best customer service. Through brief conversation he said he loves what he does which increased my confidence I was in good hands. Thankfully my situation was handled under warranty. From my experience I’d recommend choosing Artic Air

Jon Sendejo