Their customer service was top notch. I was needing my whole Central Unit replaced, I got ahold of them at 7pm and they came out that night after hours to give me an estimate which every other company I contacted wanted to do it on their schedule. They were then at my home installing the new unit bright and early the next morning. The new unit was installed and up and running by the time I returned from work. The service guy was very helpful answering all my questions. They even cut in new ducts for me right where I wanted them for no extra charge. I was beyond satisfied and would recommend Artic Air to anyone who needs HVAC work done.
We are very satisfied with there professional service and communication. They gave us the best quote and the installing crew did a quick job. American Standard Co. was having discounts that made our price really reasonable. Give them a call and see what can do for you.
This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.
With so many companies to choose from, Artic Air is definitely the way to go! I felt like I was in great hands from the get-go. It’s understandable every AC company is busy during the summer but they scheduled me in an acceptable timly manner. Quick and arriving ON time is huge for me. Time is money and it wasn’t wasted. Professional and respectful. The tech was very informative about the problem and solution to the issues. No worries about add-on’s or a surprise charge for something I wasn’t expecting. Pricing was comparable, fair, and it was thoroughly explained. Its hard to find the whole package with any company these days but Artic Air takes the cake, and has a whole jar of cherries on top! Highly recommend, and would use them again!
Fast and quick respond, good service.
Excellent & Most Professional AC Company in the Odessa/Midland Area. I had my AC brake down and needed a new one installed ASAP. I contacted over 8 HVAC companies and this one came in at the most competitive price!
They were able to install my unit, on day after I called them. The job took them no more than 4 hours total. I purchased a 4 ton 16 SEER AC, and received guaranteed 10 year warranty. Very happy with my decision!!
I called cause I needed a service for today, and they were very kind from the girl who attend the phone till the guy who came. I got the service today, very fast and good quality.
Israel and crew were great. They showed up on time and did an amazing job repairing and sealing our ducting. They were also able to correct our ducting setup which now allows for more even air flow thru ought our whole home. We would definitely use them in the future for all our HVAC needs. They were also very professional and willing to take time to explain the repairs in detail.
Very nice, attentive and fast workers. SUPER Caring. Came in and got the job done very quickly and on short notice! Will DEFINITELY recommend to family and friends! HUGE BLESSINGS to my family!
We recently had Artic Air insall a new central A/C and heating unit. Jeremiah is very knowledgeable and knew exactly what we needed. Not too much or too little but just perfect and a Great price!!. The techs were right on time and did an amazing job. They were very professional and polite and I cant say enough good things about them. We also wanted to put some addtional insulation in our attic. Jeremiah gave us a couple of options and we chose to go with the spray foam and are we ever glad we did. The insulation techs showed up the next day after the A/C install. They also did an outstanding job!! Very professional and polite as well. Everyone at Artic Air is top notch!!! Isreal even came by today just do a followup and make sure eveything was working great. I would highly recommend them!! 5 stars for sure!!