Testimonials

This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.

Asked for an estimate for a new air conditioner. They came out the next day after the request and provided a good estimate. It was a little out of my budget (not their fault) so I couldn’t actually have it installed but they seem like a good squared away company to do business with.

Artic Air always travels to my town to help us with our a/c issues. I cannot get my hometown HVAC businesses to respond as quickly. I had 3 different a/c outages and completely replaced two 5-ton systems inside and out. The 3rd system, they found a part to keep this system going another year while we pay off the other two complete systems. Their maintenance is amazing. They check for things nobody else did. I have totally switched all my HVAC needs over to Artic Air in Midland. Highly recommend them.

Fast and quick respond, good service.

They were very prompt to get my unit installed. They worried about my comfort first and payment later. Definitely a company to do business with! All of the staff, from the office to the field were so nice throughout the entire experience.

In addition, I just received my first electric bill since the installment and it was 1/3 of was I was previously paying! It was well worth the cost!

Thank you Artic Air!!

Israel and his crew are awesome! Israel gave me a quote in record breaking time. I love that! And once we talked about my unit old and the soon to be new, I accepted his bid. Boom! I am so appreciative of how this business is run and the customer service. From the professional lady that answered my phone call to Israel and his crew. Many thanks!

I called cause I needed a service for today, and they were very kind from the girl who attend the phone till the guy who came. I got the service today, very fast and good quality.

Economically priced, professional employees, quick and punctual time adressing my needs. This was my very 1st experience with this company and Jeffrey went above and beyond what I would have ever expected! You guy are incredible, THANK YOU!!!!

Had and emergency situation and (as it usually is when you lose your AC in Midland summer) and they came out early the next day to discuss options. We had a unique situation and they worked with our insurance company and knew what they expected. We were even able to rent some cooling units until ours was fixed. We had also been wanting to upgrade the insulation in the attic and were very impressed by the crews professionalism, work, and fast pace. Highly recommend for all HVAC needs.

I’m here to negate all few negative comments about Arctic Air Conditioner service and repair. I have used them for several years and not one time had a bad experience. I would recommend them to my family and friends in a Heartbeat. They always provide excellent courteous and prompt service no matter the time or reason for my call. I will call Arctic Air every time.