Testimonials

Fast and quick respond, good service.

Had a new system installed a year ago, got a great price and the system has been working perfectly until recently. Late last week my system stopped working, a rare occasion the compressor went out. Connor was my service tech and came over and diagnosed it quickly. Was able to get the part ordered in a couple days and installed it within a couple hours. Connor was very nice and professional and cared about giving the best customer service. Through brief conversation he said he loves what he does which increased my confidence I was in good hands. Thankfully my situation was handled under warranty. From my experience I’d recommend choosing Artic Air

Their customer service was top notch. I was needing my whole Central Unit replaced, I got ahold of them at 7pm and they came out that night after hours to give me an estimate which every other company I contacted wanted to do it on their schedule. They were then at my home installing the new unit bright and early the next morning. The new unit was installed and up and running by the time I returned from work. The service guy was very helpful answering all my questions. They even cut in new ducts for me right where I wanted them for no extra charge. I was beyond satisfied and would recommend Artic Air to anyone who needs HVAC work done.

Excellent & Most Professional AC Company in the Odessa/Midland Area. I had my AC brake down and needed a new one installed ASAP. I contacted over 8 HVAC companies and this one came in at the most competitive price!

They were able to install my unit, on day after I called them. The job took them no more than 4 hours total. I purchased a 4 ton 16 SEER AC, and received guaranteed 10 year warranty. Very happy with my decision!!

This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.

Artic Air is a life saver! They came to our house the day after requesting them to repair the A/C (which did not cool) and saved us from this heat! I tried my home warranty people and others that could not get to us for days and/or weeks. I found the woman in the office at Artic Air answering the phone to be quick and knowledgeable in answering all my questions in a very professional and pleasant manner. Ryan Franco was our A/C Technician and he was extremely skilled talented patient and kind. He took the time to explain the issues and kept us informed during the repair process. Ryan assisted us in a friendly and respectful manner so we understood what he was doing to repair our A/C and also kept us apprised of the cost. Ryan was upfront honest and a concerned gentleman in all respects. We feel we had the best customer service ever because of Ryan. We would highly recommend Artic Air in Odessa TX for any A/C issues. It isn’t often a customer is treated with such respect and concern by a highly skilled knowledgeable technician. Thank you!

Thanks Tip for getting our job done. I could tell the difference in the outflow and no odor from the vents.

Couldn’t have asked for better people there are still great people out here that will go above and beyond when you need them the most. Javier did a fantastic job. Me and my family will always depend on Artic Air for our heating and ac Jeremiah I say thank you and your team you are the best may God continue to Bless you always

I had a duct cleaning and was extremely satisfied with my service. They were very professional and knowledgeable. They even inspected my AC unit and gave me suggestions on how to improve my air quality.

Very professional, i got an estimate and the next day they were able to install my new unit. The installers were professional as well, very knowledgeable. There was one wrong part but because they were local and very well stocked with parts they had the correct one very fast. I had my A/C by mid day. Very clean install .