Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

AR

Their customer service was top notch. I was needing my whole Central Unit replaced, I got ahold of them at 7pm and they came out that night after hours to give me an estimate which every other company I contacted wanted to do it on their schedule. They were then at my home installing the new unit bright and early the next morning. The new unit was installed and up and running by the time I returned from work. The service guy was very helpful answering all my questions. They even cut in new ducts for me right where I wanted them for no extra charge. I was beyond satisfied and would recommend Artic Air to anyone who needs HVAC work done.

Alex R.
Odessa, TX

With so many companies to choose from, Artic Air is definitely the way to go! I felt like I was in great hands from the get-go. It’s understandable every AC company is busy during the summer but they scheduled me in an acceptable timly manner. Quick and arriving ON time is huge for me. Time is money and it wasn’t wasted. Professional and respectful. The tech was very informative about the problem and solution to the issues. No worries about add-on’s or a surprise charge for something I wasn’t expecting. Pricing was comparable, fair, and it was thoroughly explained. Its hard to find the whole package with any company these days but Artic Air takes the cake, and has a whole jar of cherries on top! Highly recommend, and would use them again!

Sarah Smiley
RT

Very professional, i got an estimate and the next day they were able to install my new unit. The installers were professional as well, very knowledgeable. There was one wrong part but because they were local and very well stocked with parts they had the correct one very fast. I had my A/C by mid day. Very clean install .

Richard T.
Midland, TX
RO

Israel and crew were great. They showed up on time and did an amazing job repairing and sealing our ducting. They were also able to correct our ducting setup which now allows for more even air flow thru ought our whole home. We would definitely use them in the future for all our HVAC needs. They were also very professional and willing to take time to explain the repairs in detail.

Robin O

Had and emergency situation and (as it usually is when you lose your AC in Midland summer) and they came out early the next day to discuss options. We had a unique situation and they worked with our insurance company and knew what they expected. We were even able to rent some cooling units until ours was fixed. We had also been wanting to upgrade the insulation in the attic and were very impressed by the crews professionalism, work, and fast pace. Highly recommend for all HVAC needs.

M C
TB

Replaced entire Ductwork in my attic as well as a brand new central heat and air unit all in one day ! Lots of people there and got the work done all in one day so our household wouldnâ t be without Air. A salesman came and found out what I needed and got the job done very quick. I would recommend this company

Thomas B.
Odessa, TX
JS

One of the most personal and respectful experiences Iâ ve had! From making the initial phone to the final install, all workers were very knowledgeable, professional, and flexible. They have been very transparent about products and cost. All of my questions (Iâ m very detail oriented) weâ re answered. 11/10 would definitely recommend.

Justin S.
Andrews, TX
DG

I needed two old heat pump systems replaced. I got bids from 4 companies. Arctic Air had the best deal. Both systems were replaced in one day. No problems, great service!

Dan Gibson

They were on time, courteous and professional. They cleaned up the work site of everything that was part of the job. The quality of our new air handler/A/C unit is top notch. The price was reasonable and affordable. I definitely recommend them for your HVAC services.

Maggie Harrington

Economically priced, professional employees, quick and punctual time adressing my needs. This was my very 1st experience with this company and Jeffrey went above and beyond what I would have ever expected! You guy are incredible, THANK YOU!!!!

Anna Adair