Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I had a duct cleaning and was extremely satisfied with my service. They were very professional and knowledgeable. They even inspected my AC unit and gave me suggestions on how to improve my air quality.

Lorie Prieto
5

very friendly family oriented, family owned business with great courteous service that will provide for your family the best quality work available.

Patsy Ramirez
5
DG

I needed two old heat pump systems replaced. I got bids from 4 companies. Arctic Air had the best deal. Both systems were replaced in one day. No problems, great service!

Dan Gibson
5
JS

Had a new system installed a year ago, got a great price and the system has been working perfectly until recently. Late last week my system stopped working, a rare occasion the compressor went out. Connor was my service tech and came over and diagnosed it quickly. Was able to get the part ordered in a couple days and installed it within a couple hours. Connor was very nice and professional and cared about giving the best customer service. Through brief conversation he said he loves what he does which increased my confidence I was in good hands. Thankfully my situation was handled under warranty. From my experience I’d recommend choosing Artic Air

Jon Sendejo
KB

These guys are amazing! Super fast response time, pleasant, extremely knowledgeable technicians and the quality of their work is phenomenal. I am beyond happy with our decision to go with Artic Air! I highly recommend them!

Kelly Boyd
5
BC

This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.

Bernie C.
Midland, TX
5

We are very satisfied with there professional service and communication. They gave us the best quote and the installing crew did a quick job. American Standard Co. was having discounts that made our price really reasonable. Give them a call and see what can do for you.

Galen Bock
5
DY

Couldn’t have asked for better people there are still great people out here that will go above and beyond when you need them the most. Javier did a fantastic job. Me and my family will always depend on Artic Air for our heating and ac Jeremiah I say thank you and your team you are the best may God continue to Bless you always

Donnie Y.
Midland, TX
5

I called cause I needed a service for today, and they were very kind from the girl who attend the phone till the guy who came. I got the service today, very fast and good quality.

Noel
5
RO

Israel and crew were great. They showed up on time and did an amazing job repairing and sealing our ducting. They were also able to correct our ducting setup which now allows for more even air flow thru ought our whole home. We would definitely use them in the future for all our HVAC needs. They were also very professional and willing to take time to explain the repairs in detail.

Robin O
5