Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
One of the most personal and respectful experiences Iâ ve had! From making the initial phone to the final install, all workers were very knowledgeable, professional, and flexible. They have been very transparent about products and cost. All of my questions (Iâ m very detail oriented) weâ re answered. 11/10 would definitely recommend.
These guys are amazing! Super fast response time, pleasant, extremely knowledgeable technicians and the quality of their work is phenomenal. I am beyond happy with our decision to go with Artic Air! I highly recommend them!
Israel and his crew are awesome! Israel gave me a quote in record breaking time. I love that! And once we talked about my unit old and the soon to be new, I accepted his bid. Boom! I am so appreciative of how this business is run and the customer service. From the professional lady that answered my phone call to Israel and his crew. Many thanks!
This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.
I had a duct cleaning and was extremely satisfied with my service. They were very professional and knowledgeable. They even inspected my AC unit and gave me suggestions on how to improve my air quality.
Artic Air is a life saver! They came to our house the day after requesting them to repair the A/C (which did not cool) and saved us from this heat! I tried my home warranty people and others that could not get to us for days and/or weeks. I found the woman in the office at Artic Air answering the phone to be quick and knowledgeable in answering all my questions in a very professional and pleasant manner. Ryan Franco was our A/C Technician and he was extremely skilled talented patient and kind. He took the time to explain the issues and kept us informed during the repair process. Ryan assisted us in a friendly and respectful manner so we understood what he was doing to repair our A/C and also kept us apprised of the cost. Ryan was upfront honest and a concerned gentleman in all respects. We feel we had the best customer service ever because of Ryan. We would highly recommend Artic Air in Odessa TX for any A/C issues. It isn’t often a customer is treated with such respect and concern by a highly skilled knowledgeable technician. Thank you!
Ralph did an amazing job fixing a slab leak at my house. We had water coming up out of our floor and he was able to demo with minimal damage. In fact, I only need to replace one tile. Thanks!
Very nice, attentive and fast workers. SUPER Caring. Came in and got the job done very quickly and on short notice! Will DEFINITELY recommend to family and friends! HUGE BLESSINGS to my family!
Great customer service. Israel Tavar did a great job on running everything down and giving me the best deal. Same day service!!! Great install and work performed by the guys!
Excellent & Most Professional AC Company in the Odessa/Midland Area. I had my AC brake down and needed a new one installed ASAP. I contacted over 8 HVAC companies and this one came in at the most competitive price!
They were able to install my unit, on day after I called them. The job took them no more than 4 hours total. I purchased a 4 ton 16 SEER AC, and received guaranteed 10 year warranty. Very happy with my decision!!