Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I called cause I needed a service for today, and they were very kind from the girl who attend the phone till the guy who came. I got the service today, very fast and good quality.

Noel

Thanks Tip for getting our job done. I could tell the difference in the outflow and no odor from the vents.

Therese Archer
CB

Arctic Air was a completely pleasant experience from the phone call to the service call !!!! Super friendly employees who were helpful and attentive. Service repairman, Frank, was very friendly and knowledgeable. He patiently explained what was happening with our system and gave us instructions on continued care and maintenance that we could do ourselves. He stayed for a few minutes after fixing our unit to ensure it would be ok. Overall they were outstanding in our books!!!

Creshia Bailey
AR

Their customer service was top notch. I was needing my whole Central Unit replaced, I got ahold of them at 7pm and they came out that night after hours to give me an estimate which every other company I contacted wanted to do it on their schedule. They were then at my home installing the new unit bright and early the next morning. The new unit was installed and up and running by the time I returned from work. The service guy was very helpful answering all my questions. They even cut in new ducts for me right where I wanted them for no extra charge. I was beyond satisfied and would recommend Artic Air to anyone who needs HVAC work done.

Alex R.
Odessa, TX
JC

Excellent & Most Professional AC Company in the Odessa/Midland Area. I had my AC brake down and needed a new one installed ASAP. I contacted over 8 HVAC companies and this one came in at the most competitive price!

They were able to install my unit, on day after I called them. The job took them no more than 4 hours total. I purchased a 4 ton 16 SEER AC, and received guaranteed 10 year warranty. Very happy with my decision!!

Juandiego Comella
Google

Economically priced, professional employees, quick and punctual time adressing my needs. This was my very 1st experience with this company and Jeffrey went above and beyond what I would have ever expected! You guy are incredible, THANK YOU!!!!

Anna Adair
KS

I’m here to negate all few negative comments about Arctic Air Conditioner service and repair. I have used them for several years and not one time had a bad experience. I would recommend them to my family and friends in a Heartbeat. They always provide excellent courteous and prompt service no matter the time or reason for my call. I will call Arctic Air every time.

Kara Smith

Very nice, attentive and fast workers. SUPER Caring. Came in and got the job done very quickly and on short notice! Will DEFINITELY recommend to family and friends! HUGE BLESSINGS to my family!

Chelsea Renae
Odessa, TX

Had and emergency situation and (as it usually is when you lose your AC in Midland summer) and they came out early the next day to discuss options. We had a unique situation and they worked with our insurance company and knew what they expected. We were even able to rent some cooling units until ours was fixed. We had also been wanting to upgrade the insulation in the attic and were very impressed by the crews professionalism, work, and fast pace. Highly recommend for all HVAC needs.

M C

I had a duct cleaning and was extremely satisfied with my service. They were very professional and knowledgeable. They even inspected my AC unit and gave me suggestions on how to improve my air quality.

Lorie Prieto