Testimonials

This replacement and new installation went into a rental property. The company representative promptly contacted me about my service need. Within a few hours there was a completed price estimate as we had discussed. During another telephone conversation, the representative explained the new a/c heater unit was the same brand as I had. The only difference being American Standard owns Trane. He made suggestions for improvement with several options. None of the suggestions were expensive. The companyâ s back log was only a few days. The date was set and equipment was reserved. The service personnel kept the appointment, showing up 5 minutes early. A few hours later, everything was replaced, instructions were given and the job was complete. The renter of the home told when the a/c was turned on, the inside temperature was 80 degrees. Within the hour, the temperature had dropped to 72 degrees. During this his cool down time, specific operation instructions were given. Not only satisfied, but 100% satisfied.

With so many companies to choose from, Artic Air is definitely the way to go! I felt like I was in great hands from the get-go. It’s understandable every AC company is busy during the summer but they scheduled me in an acceptable timly manner. Quick and arriving ON time is huge for me. Time is money and it wasn’t wasted. Professional and respectful. The tech was very informative about the problem and solution to the issues. No worries about add-on’s or a surprise charge for something I wasn’t expecting. Pricing was comparable, fair, and it was thoroughly explained. Its hard to find the whole package with any company these days but Artic Air takes the cake, and has a whole jar of cherries on top! Highly recommend, and would use them again!

Had a new system installed a year ago, got a great price and the system has been working perfectly until recently. Late last week my system stopped working, a rare occasion the compressor went out. Connor was my service tech and came over and diagnosed it quickly. Was able to get the part ordered in a couple days and installed it within a couple hours. Connor was very nice and professional and cared about giving the best customer service. Through brief conversation he said he loves what he does which increased my confidence I was in good hands. Thankfully my situation was handled under warranty. From my experience I’d recommend choosing Artic Air

We are very satisfied with there professional service and communication. They gave us the best quote and the installing crew did a quick job. American Standard Co. was having discounts that made our price really reasonable. Give them a call and see what can do for you.

Called numerous people, these guys squeezed us in in a decent tike si our indoor animals would have ac. Very professional said 20 mins was here in 15 got the ac fixed in under an hour. Will use again

Thanks Tip for getting our job done. I could tell the difference in the outflow and no odor from the vents.

I needed two old heat pump systems replaced. I got bids from 4 companies. Arctic Air had the best deal. Both systems were replaced in one day. No problems, great service!

Excellent & Most Professional AC Company in the Odessa/Midland Area. I had my AC brake down and needed a new one installed ASAP. I contacted over 8 HVAC companies and this one came in at the most competitive price!

They were able to install my unit, on day after I called them. The job took them no more than 4 hours total. I purchased a 4 ton 16 SEER AC, and received guaranteed 10 year warranty. Very happy with my decision!!

Israel and his crew are awesome! Israel gave me a quote in record breaking time. I love that! And once we talked about my unit old and the soon to be new, I accepted his bid. Boom! I am so appreciative of how this business is run and the customer service. From the professional lady that answered my phone call to Israel and his crew. Many thanks!

They were on time, courteous and professional. They cleaned up the work site of everything that was part of the job. The quality of our new air handler/A/C unit is top notch. The price was reasonable and affordable. I definitely recommend them for your HVAC services.