Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

AR

Their customer service was top notch. I was needing my whole Central Unit replaced, I got ahold of them at 7pm and they came out that night after hours to give me an estimate which every other company I contacted wanted to do it on their schedule. They were then at my home installing the new unit bright and early the next morning. The new unit was installed and up and running by the time I returned from work. The service guy was very helpful answering all my questions. They even cut in new ducts for me right where I wanted them for no extra charge. I was beyond satisfied and would recommend Artic Air to anyone who needs HVAC work done.

Alex R.
Odessa, TX
DE

Artic Air always travels to my town to help us with our a/c issues. I cannot get my hometown HVAC businesses to respond as quickly. I had 3 different a/c outages and completely replaced two 5-ton systems inside and out. The 3rd system, they found a part to keep this system going another year while we pay off the other two complete systems. Their maintenance is amazing. They check for things nobody else did. I have totally switched all my HVAC needs over to Artic Air in Midland. Highly recommend them.

Debra Ezell

Called numerous people, these guys squeezed us in in a decent tike si our indoor animals would have ac. Very professional said 20 mins was here in 15 got the ac fixed in under an hour. Will use again

Ashely Mcginnis

I had a duct cleaning and was extremely satisfied with my service. They were very professional and knowledgeable. They even inspected my AC unit and gave me suggestions on how to improve my air quality.

Lorie Prieto

Economically priced, professional employees, quick and punctual time adressing my needs. This was my very 1st experience with this company and Jeffrey went above and beyond what I would have ever expected! You guy are incredible, THANK YOU!!!!

Anna Adair

I called cause I needed a service for today, and they were very kind from the girl who attend the phone till the guy who came. I got the service today, very fast and good quality.

Noel
JS

Had a new system installed a year ago, got a great price and the system has been working perfectly until recently. Late last week my system stopped working, a rare occasion the compressor went out. Connor was my service tech and came over and diagnosed it quickly. Was able to get the part ordered in a couple days and installed it within a couple hours. Connor was very nice and professional and cared about giving the best customer service. Through brief conversation he said he loves what he does which increased my confidence I was in good hands. Thankfully my situation was handled under warranty. From my experience I’d recommend choosing Artic Air

Jon Sendejo
TB

Replaced entire Ductwork in my attic as well as a brand new central heat and air unit all in one day ! Lots of people there and got the work done all in one day so our household wouldnâ t be without Air. A salesman came and found out what I needed and got the job done very quick. I would recommend this company

Thomas B.
Odessa, TX
KB

These guys are amazing! Super fast response time, pleasant, extremely knowledgeable technicians and the quality of their work is phenomenal. I am beyond happy with our decision to go with Artic Air! I highly recommend them!

Kelly Boyd
KS

I’m here to negate all few negative comments about Arctic Air Conditioner service and repair. I have used them for several years and not one time had a bad experience. I would recommend them to my family and friends in a Heartbeat. They always provide excellent courteous and prompt service no matter the time or reason for my call. I will call Arctic Air every time.

Kara Smith